Bio
Part resume. Part archive. Very Apple.
I am Michael Conte, a Technology & Merchandising Pro at Apple Manhasset, Apple product collector, Apple Store visitor, and lifelong fan of the details that make Apple feel like Apple.
Where work, collecting, and curiosity meet.
My work centers on presentation, precision, and helping people build a stronger relationship with technology. My personal life follows the same thread: collecting Apple products, visiting Apple Stores, and paying attention to the choices behind the experience.
This page brings those parts together: the professional path, the collector mindset, the retail archive, and the Apple fandom underneath it all.
“The only way to do great work is to love what you do.”
Steve JobsAppleTechnology, merchandising, visuals, and customer experience
113Apple Stores visited and documented as part of a growing retail archive
CollectorProducts, packaging, event pieces, and design details worth preserving
Technology and Merchandising Pro
- Maintains Apple brand standards through merchandising, visuals, and product presentation.
- Supports hundreds of ISU and demo devices, keeping them current, functional, and ready for the customer experience.
- Leads Daily Downloads that deepen store knowledge around merchandising, accessories, and retail technology.
- Leads successful overnight visual resets and partners with local TMPros to collaborate, share ideas, and drive results.
- Trains team members in Product Zone skills and merchandising principles while contributing to an inclusive visuals team.
- Creates clear store communication through email newsletters and announcements.
Specialist
- Delivered a world-class customer experience with a consistent, above-average NPS score of +90%.
- Built deep knowledge across carrier activations, Apple products, and Apple services.
- Presented solutions that helped customers expand and enhance their relationship with Apple.
- Participated in Market Core as a mentor in September 2022 and November 2025.
Delivery and Customer Relationship Support
- Loaded and delivered food items to businesses safely, efficiently, and on time.
- Reviewed orders before delivery to ensure accuracy and completeness.
- Built customer relationships through reliable service and consistent communication.
Education
Farmingdale State College
Farmingdale, NY · August 2014 - January 2019Bachelor's Degree in Business Management
Personal Archive
Apple collector and retail visitor
Products, places, and storiesA collection shaped by Apple hardware, store architecture, retail merchandising, launch moments, and the design language that connects them.
Skills
Strengths and focus areas
Apple software platformsMerchandising standardsRetail technologyVisual resetsTeam communicationProblem solvingAttention to detailManaging ambiguityProduct knowledgeCustomer experienceApproachable leadershipCreative solutions
